# Freshservice plugin Connects Claude (Desktop / Cowork) to the PESCO Freshservice service desk through the shared MCP server on the LAN. Tickets, assets/CMDB, people, and change/problem/release records — with every action attributed to **your own** Freshservice agent account. ## This file is personalized This plugin was generated by `make-plugin` and contains **your** Freshservice API key and the shared server token. Treat it like a password: - Do **not** share your `.plugin` file with anyone else — they would act as you. - If your key is exposed, regenerate it in Freshservice (Profile settings → API key) and rebuild the plugin. ## Requirements - You must be an agent in the PESCO Freshservice instance. - Your computer must be able to reach the LAN server (on-site network or VPN).